Paisly is a tech-enabled managed travel services company dedicated to delivering personalized, human-first experiences at scale. We’re redefining how customers research, plan, book, and enjoy their trips—making every journey better.
Paisly’s value proposition can be found at the center of three mutually reinforcing core attributes to drive engagement and value.
Custom-built technology and direct vendor relationships across hotels, vacation rentals, cars, cruises, insurance, activities, and packages, allow us to deliver compelling, contextually relevant offers.
Our 24/7 “Helpful Humans" team provides real-time support without the use of bots, answering most calls in under 180 seconds.
We integrate deeply with loyalty and co-brand programs, using predictive analytics to put the right offer in front of the right person at the right time.
We began our client partnership with JetBlue Airways in 2018 as the full end-to-end provider of their non-air ancillary travel program.
In 2025, we achieved a major industry milestone by partnering with United Airlines to power their non-air travel products.
We're actively seeking new partners to help unlock untapped revenue streams and drive substantial growth.
We have deep roots in travel, loyalty, and customer care. Our platform is designed from the ground up to solve the challenges the travel industry faces when selling and servicing travel products.
Our multi-tenant architecture guarantees complete data isolation for each Paisly client across all layers, including—but not limited to—storage, compute resources, and personnel access.
The Paisly Engine integrates with loyalty programs to drive revenue through dynamic, behavior-based offers. It enables seamless point accrual and redemption, including Cash + Points transactions. By leveraging loyalty tiers and travel patterns, it delivers rewards tailored to every loyalty member.
Our Customer Care team operates 100% independently as a single point of contact. With hundreds of Helpful Humans on standby, we proactively support every customer need.
As a modular platform, Paisly offers a vast inventory across car rentals, hotels, cruises, and activities. By leveraging both direct partnerships and aggregators, we deliver a seamless, high-value experience for customers.
We move beyond the "one-size-fits-all" approach of traditional OTA platforms. Our model is built on three core pillars designed to drive engagement and value.